Frequently Asked Questions
Everything you need to know about shopping at Nalli
Does Nalli ship internationally?
Yes, we ship our authentic silk sarees to over 200 countries worldwide. Shipping costs and delivery timelines vary based on the destination and are calculated at checkout.
How can I verify the authenticity of a Nalli silk saree?
Every Nalli silk saree comes with the Silk Mark tag, which is a guarantee of 100% natural silk. We have maintained a legacy of trust and quality for over 90 years.
Do you provide blouse stitching and fall/pico services?
Yes, we offer custom blouse stitching and fall/pico services for an additional charge. You can select these options on the product page before adding the item to your cart.
What is your return and exchange policy?
We accept returns within 7 days of delivery for domestic orders, provided the saree is in its original condition with tags intact. Please note that customized products, such as those with stitched blouses or fall/pico, are not eligible for return.
How should I care for my silk saree?
We recommend dry cleaning only for all our silk sarees to maintain the luster and longevity of the fabric and zari. Store them in a cool, dry place wrapped in a muslin cloth.
What payment methods do you accept?
We accept all major credit and debit cards, Net Banking, UPI, and popular mobile wallets. For international customers, we support payments via PayPal and major international credit cards.